Shipping policy

Weather delays, mechanical delays, fraud verification, age verification, and other issues are beyond our control and could potentially delay orders. Check the UPS and USPS websites for more information.

Delivery times are taken from the USPS and UPS websites and our experience. Neither service time is guaranteed. Add 1 or 2 business days for Hawaii, Alaska, and remote rural locations.

All North Carolina orders containing tobacco products are subject to current tobacco laws and taxes, which will automatically be added to your invoice. Remittance of taxes on orders shipped outside of North Carolina is the responsibility of the purchaser.

Mastro Cigars is required to collect sales tax in certain states including Alabama, Arizona, Arkansas, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.